Passenger transport

  • The provision of passenger transport for personal financial gain (for the purpose of earning an in-come) is a trade subject to a licence. For example, to ensure that your taxi ride will go as smoothly as possible, remember to ask for the price of your journey before stepping into the taxi, always ask for a receipt and book the taxi in advance to ensure the availability of the ride at the given time. If necessary, you can also check the validity of the operator’s transport licence from the national transport licence system. The Finnish Competition and Consumer Authority's website contains more information for taxi customers.

  • A growing number of passenger transport apps offer their customers the opportunity to rate their driver or service after the ride. Read through previous customer feedback and reviews, if you want to know whether other customers have been satisfied with the service they have received. You should also provide feedback for the service you receive.